1. Information We Collect
We collect various types of information in connection with the services we provide, including
- Personal Information: When you fill out a membership application, contact form, or signup for our services, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.
- Non-Personal Information: We may collect non-personal information, such as browser type, operating system, the pages of our website you visit, and other usage data.
- Application Data: When you submit an application to join EnGen, we may collect specific information about your goals, interests, and other details relevant to your potential membership.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Services: We use your personal and application information to process your membership applications, deliver services, and manage your account.
- Communication: We may use your contact information to send important updates, newsletters, and respond to your inquiries.
- Payment Processing: Your payment details are used to process transactions securely and efficiently.
- Improving Our Services: Non-personal information is used to analyze website traffic and improve user experience.
- Marketing and Promotion: With your consent, we may send you information about new services, events, or promotions. You may opt-out of marketing communications at anytime.
3. How We Share Your Information
We respect your privacy and will not sell or rent your information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors, such as payment processors, who assist us in providing our services. These parties are bound by confidentiality agreements and can only use your information as necessary to provide their services
- Legal Requirements: If required by law or legal process, we may disclose your information to comply with legal obligations or to protect our rights, property, or safety.
4. Data Security
We take reasonable measures to protect the security of your personal information. We use
industry-standard encryption protocols and restrict access to your information to authorized
personnel only. However, please be aware that security systems are only partially infallible, and
we cannot guarantee absolute security.
5. Data Retention
We will retain your information for as long as necessary to provide services, comply with legal
obligations, or resolve disputes. When your information is no longer needed, we will securely
delete it or anonymize it.
6. Your Rights and Choices
You have the right to:
- Access Your Information: Request access to the personal information we hold about
you. - Correct Your Information: Request corrections to any inaccurate or incomplete
information. - Delete Your Information: Request the deletion of your personal information, subject to
legal or contractual obligations. - Opt-Out of Marketing: You may opt-out of receiving marketing communications by
following the unsubscribe instructions in any email or by contacting us directly.
Please reach out to us at the email address or mailing address below to initiate those rights.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience.
Cookies are small data files that help us understand how you interact with our site, track
performance, and provide personalized content. You can control cookie preferences through
your browser settings, but disabling cookies may affect your ability to use certain features of our
website.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the
privacy practices of these third-party sites, and we encourage you to review their privacy
policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make
changes, we will update the effective date at the top of the page. We encourage you to review
this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at:
EnGen
Email: graham@engensolutions.com
Mailing Address: 30319 Sterling Drive, Novi, MI 48377